Waterpark FAQs

Are there changing areas and locker facilities available at CoCo Key Water Resort?

There are men's, women's, and family changing/rest room areas available, complete with lockers as well as showers. Lockers are available for rent on a first-come, first-served basis.

Are swimming goggles permitted?

Swimming goggles are permitted with the exception of on the slides and at the discretion of the lifeguards. Flotation devices of any kind are not permitted inside the waterpark other than those provided inside the waterpark.

Are there any health restrictions relative to the waterpark attractions?

It is recommended that persons with preexisting medical conditions and women who are pregnant not participate. Each individual is encouraged to evaluate his or her own ability to participate.

Are children that wear regular diapers permitted in the water resort?

Children who wear diapers are required to wear a swim diaper for health and safety reasons. Water-specific diapers are available in the water resort for a nominal fee. Please use the changing facilities located in the rest rooms to change diapers.

What are check-in and check-out hours for the hotel?

Check-in time for your hotel room is 4:00 p.m. or later, though every effort will be made to honor early check-in requests. Water park guests may use the water park and changing facilities beginning at 12:00 p.m. on their arrival day. Check-out time from your hotel room is 11:00 a.m. Strict compliance ensures arriving water resort guests timely access to clean accommodations. Departing water resort guests are welcome to make complete use of CoCo Key Water Resort and changing facilities until the water park closes on the day of their departure. However, guests must vacate their room by 11:00 a.m. on their scheduled departure date at which time the key card will expire. Lockers are available for rent within the water park area for visitors to use.

Weather Policy

Weather Policy
CoCo Key Water Resorts takes the safety of our guests very seriously.  As a result we follow specific guidelines with regards to inclement weather.  During periods of inclement weather some or all attractions may cease operation temporarily.  This includes outdoor attractions as well as indoor attractions which are affected by lightning storms.  In the event that some or all attractions are temporarily shut down for inclement weather, CoCo Key will make every effort to re open attractions as soon as conditions permit safe operation.

Are towels provided in the resort?

Towels are provided to each guest when they receive their wristband for the day.  Used towels may be exchanged at Rusty's Dive Shop for clean towels.  All resort towels must remain in the resort.  CoCo Key encourages guests to bring their own towels and souvenir towels are also for sale in most retail locations within the resort.

Is there a dress code in the resort?

Inside the resort guests wishing to participate in swimming activities must be wearing a lined swim suit.  Resort attire is appropriate when inside Coco Key.  Outside of the resort, shirts, Shoes, and shorts are required. This includes all lobby areas, arcade, and hotel common areas.

What are the hours for CoCo Key Water Resort?

FAll Hours and Winter Hours through December 31st 2008

Note* our Calendar page has the daily times of operation listed. The hours below are general but do vary depending on school calendars and holidays. We suggest that you always check our calendar page or call us at #815.398.6000 for accurate times and schedules.

THANK YOU!

Sunday and Monday- 11:00a.m.-8:00p.m.
Closed Tuesday and Wednesday except for special events and during school holidays. Please see our calendar page for hours of operation.
Thursday 11:00a.m.-10:00p.m. (Open late for THRILLING THURSDAYS WITH WZOK)
Friday and Saturday-11:00a.m.-9:00p.m.

Check out our calendar for special event hours and dates such as 
Thrilling Thursdays with WZOK from 6-10pm! Only $9.75 per person 
for 4 hours of midweek FUN!
 

Can CoCo Key Indoor Water Resort be reserved for parties without an overnight guest room?

CoCo Key Water Resort accepts reservations for birthday parties and groups without an overnight guest room on a space available basis. Visit our groups and parties page for more information on birthday party packages or call our birthday party sales manager Jill Alsbury at #815.229.4573. Jill would be happy to help you plan a birthday party that will have the kids raving for years to come! Groups please contact Kristina Posey at #815.229.4575 for rates and availability.

Is CoCo Key Water Resort close to the Clock Tower Resort?

The waterpark is attached to the Clock Tower Resort on the ground level.

Is a traditional swimming pool available?

In addition to CoCo Key Water Resort, the Clock Tower Resort has a traditional recreational pool located inside the hotel. A fitness center is also available for those wishing to exercise during their visit.

Are towels provided or do guests bring their own?

Complimentary towels are provided inside the water resort.