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What is the cost for the CoCo Key Water Resort to a Holiday Inn Omaha Convention Center guest?
Water resort access is included with the purchase of a water resort overnight package. Packages include CoCo Key Water Resort access for up to 4 people per room and 2 extra day passes may be purchased for $19 each based on availability upon check-in. Click HERE to book day passes online. All guests entering the water resort must purchase and wear an admission wristband, including non-swimming spectators.
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What are the hours for CoCo Key Indoor Water Resort?
***CoCo Key Water Resort will be closed for seasonal maintenance September 8-17. Our Kansas City property is open during this time. SCHOOL YEAR HOURS (began August 17)
Sunday: 10:00am - 8:00pm
Monday-Thursday: 3:00 - 9:00pm
Friday: 10:00am - 9:00pm
Saturday: 10:00am - 9:00pm ---------------------------------------------
2009 SUMMER HOURS
Sunday-Thursday: 10:00am - 8:00pm
Friday-Saturday: 10:00am - 9:00pm
Extended operating hours may be available during major holiday weeks and school breaks. Call 402-393-3950 for exact hours.
Operating hours subject to change.
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How long are the wristbands valid for room packages?
Daily color-coded wristbands will be issued at hotel check-in. Wristbands allow access to the water resort the day of check in until the time of closing on the following day. Day passes are good for the day of purchase only. Call CoCo Key Water Resort at 402-393-3950 for exact operating hours.
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Is CoCo Key Water Resort close to the Holiday Inn Omaha Convention Center?
The water resort is attached to the Holiday Inn Omaha Convention Center on the ground level.
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Are towels provided or do guests bring their own?
CoCo Key encourages guests to bring their own towels from home. CoCo Key does not provide towels to day pass guests. Souvenir towels are also for sale in most retail locations within the resort.
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Are day passes available for the use of CoCo Key Water Resort?
The water resort is available to registered water resort overnight package guests of Holiday Inn Omaha Convention Center. Day passes will be available as water resort capacity allows. Click here to purchase CoCo Key day passes online! All guests entering the water resort must purchase and wear an admission wristband, including non-swimming spectators.
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What if my friend wants to come visit us at the CoCo Key Water Resort?
Only Holiday Inn Omaha Convention Center water resort package guests have guaranteed admission into CoCo Key Water Resort. Additional guests will be on a first-come, first-served basis, based on water resort capacity. All guests entering the water resort must purchase and wear an admission wristband, including non-swimming spectators.
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Are there changing areas and locker facilities available at CoCo Key Water Resort?
There are men's and women's changing/rest room areas available, complete with lockers as well as showers. Lockers are available for rent for $5.00 per day on a first-come, first-served basis. For hotel water resort package guests enjoying the water resort outside of regular hotel check-in/check-out hours, we recommend packing a separate, small "beach bag" with goggles, flip-flops, etc. Towels are provided complimentary inside the water resort.
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What about water safety? Are there lifeguards?
The safety and security of all guests is a top priority for CoCo key Water Resort. Ellis and Associates licensed lifeguards staff CoCo Key Water Resort at all times during normal operating hours. Safety rules are posted at each pool and attraction. Nevertheless, parents are encouraged to teach their children about water safety prior to visiting the water resort. Please ensure non-swimmers or weak swimmers wear U.S. Coast Guard Approved life vests. Complimentary life vests are available at inside the water resort on a first-come, first-served basis. Outside floatation devices such as water wings are prohibited.
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Are there any height and/or weight restrictions for children riding the slides?
For the safety of all children, certain attractions require height requirements, even when accompanied by an adult, as well as weight recommendations. Gator Gush, Barracuda Blast & Pelican Plunge have a minimum height requirement of 48 inches, Parrot's Perch slides have a minimum height requirement of 40 inches, and the Dip-In Theater has a maximum height limit of 48 inches. Weight recommendations for slides are as follows: Barracuda Blast and Pelican Plunge, 400 lbs; Gator Gush and Parrot's Perch slides, 300 lbs; Dip-In Theatre slides, 200 lbs.
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Are swimming goggles or flotation devices permitted?
Swimming goggles are permitted in the water resort. Goggles with snorkels attached are prohibited. Flotation devices are not permitted within the water resort with the exception of U.S. Coast Guard Approved life vests. Children wearing water wings are still required to wear a life vest in designated height restricted areas.
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Are there any health restrictions relative to water resort attractions?
It is recommended that persons with preexisting medical conditions and women who are pregnant not participate. Guests having an obvious communicable disease, skin eruption, open cut or sore, lesion, eye, ear, nose or throat infection are not permitted in the water. Each guest is encouraged to evaluate his or her own ability to participate.
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Is there an arcade or game room in the water resort?
CoCo Key Water Resort's interactive Key Quest Arcade features over 80 state-of-the-art electronic games and a full-service ticket redemption center. Key Quest Arcade is open to Holiday Inn hotel guests as well as water resort patrons. Some of our top games include: Guitar Hero, Dance Dance Revolution, Big Buck Hunter Pro, NASCAR, Deal or No Deal, Air Hockey, Super Shot, Skee Ball, Spider Stomp, Fast & Furious Super Bikes, Family Bowl 2, Big Bass Wheel Pro and Tokyo Wars.
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Are children that wear regular diapers permitted in the water resort?
Children who wear diapers are required to wear a swim diaper for health and safety reasons. Water-specific diapers are available in the water resort gift shop for a nominal fee. Please use the changing facilities located in the rest rooms to change diapers.
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What is CoCo Key Water Resort's reservation and cancellation policy?
Individual reservations must be guaranteed to a major credit card with the first night deposit placed on the card at the time of booking to be considered confirmed. Any reservations cancelled after 72 hours prior to scheduled arrival will result in a charge equal to one full night’s stay. For Water Resort Group and Birthday Party Package reservations and cancellation policies, please call 402.393.3950. CoCo Key Water Resort does not provide refunds for closings due to inclement weather.
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What is CoCo Key Water Resort's policy on inclement weather?
Your family's safety is our first priority! As a result we follow specific guidelines with regards to inclement weather. During all severe weather, some or all attractions may cease operation temporarily. During all storms in which lightning is present within a 5 mile radius, ALL bodies of water will be closed. When lightning is present within a 10 mile radius, outdoor attractions will be closed. During a Tornado Watch, Management may decide to close outdoor attractions as necessary. When Douglas County is under a Tornado Warning the entire Water Resort will be cleared and all guests will be advised to take proper precautions regarding tornado safety. Minors without a parent present will be required to take shelter as deemed appropriate by Water Resort Management. In the event that some or all attractions are temporarily shut down for inclement weather, CoCo Key will make every effort to re-open attractions as soon as conditions permit safe operation. Refunds will not be given for inclement weather. For additional weather-related policies, please ask to speak with a Water Resort Manager.
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Is there a dress code in the resort?
Inside the resort guests wishing to participate in swimming activities must be wearing a lined swim suit. Resort attire is appropriate when inside Coco Key. Outside of the resort, shirts, Shoes, and shorts are required. This includes all lobby areas, arcade, and hotel common areas.
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